Thousands of people around the UK have said that the Spotify website and app is not working after the streaming service suffered an outage today. Currently there are more than 20,200 people who have been hit which appears to be mainly affecting the UK but there have also been minor outages in other European countries including Belgium and Poland.
So, don’t worry – it’s not just you. Spotify really is down right now. According to users of the hugely popular music streaming service, Spotify is experiencing a number of technical difficulties, leaving listeners unable to tune into tracks or playlists.
Down Detector, an independent website which shows the status of online services, showed that currently there are more than 20,200 reports that that Spotify isn’t working. It stated that of those reports 66% had problems with the Spotify app, 18% had website issues and 16% complained about the audio streaming.
And the X account Spotify Status which gives information on the streaming service wrote: “We’re aware of some issues right now and are checking them out!”
The outage in the UK began just after 1pm today and has quickly spiked to more than 20,200 people around the country and many have taken to social media to complain.
“Spotify is not responding, opens but not uploading albums, only playlists showing but they are not playing either,” wrote one person on Down Detector website. Another person wrote: “I can’t play music on my phone but I can on my laptop. Both premium apk.”
And there were other similar complaints with a further comment stating: “Still having issues with Spotify. Since yesterday morning any playlist I open getting message to say playlist is empty. Is anyone else still having issues.” And a person agreed saying: “Same here, I open any playlist or album and it says its empty, doesn’t let me play a song if I search either.”
The issue appears to be affecting in particular the audio on the streaming service. One person wrote: “Yeah same was listening then just cut out and keeps skipping songs randomly,” and another user wrote: “I cant hear anything.”
While one frustrated user complained: “I can’t download the app and it was not playing any audio through my gaming chairs speakers,” and another appealed to other users saying: “Who is having problems with the audio on Xbox?”
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